Behind the scenes of the world's number one Spanish podcast
Five things we learnt on podcasting from Radio Ambulante CEO Carolina Guerrero
9th November 2022
14:00 - 15:00
Zoom
The Speaker
Carolina Guerrero is co-founder and CEO of Radio Ambulante Studios, a groundbreaking Spanish-language media company, covering Latin America and US Latinx communities. With two shows, its flagship podcast Radio Ambulante and its weekly news show El Hilo, the company has grown from just a few part-time employees to more than twenty-five staff members in a dozen cities across Latin America, the US, and Europe.
Our Digital News Report 2022 found 38% of respondents across markets had accessed a podcast in the last month, a 3-percentage point increase compared to 2021. In Spain, this proportion is 41% and in Argentina 34%. | Learn more
The vast majority of podcasts are in English, with Spanish a far-off second. According to data collected by Listen Notes, there are currently 1.79 million podcasts in English and 348,000 in Spanish. | Learn more
Podcasts and other forms of audio journalism appear to be better at converting listeners to members and generating revenue. | An example
80% of publishers consulted for our Trends and Predictions 2022 report said they would be putting more resources into podcasts and digital audio this year. | Explore the report
Five takeaways from Carolina’s talk
1. Find something new to offer. For Radio Ambulante, Carolina’s first podcast, the goal was to create a podcast that was similar to the award-winning show This American Life but in Spanish. This was a response to a gap she identified in the podcast market. For El Hilo, her second podcast, she focused on a need that was not met and created a product to fill it. “We always try to use the space of El Hilo to bring something that you can't find somewhere else. Most media organisations cover the news from one angle, we try to go down a different one,” she explained.
2. To create your own media business, you have to find your own purpose and path and stick to them. “The reason why I feel we are successful is that we still look into the future with optimism,” Carolina said. Also important was a keen sense of what she and her co-founder Daniel Alarcón wanted to create. This idea guided them when choosing their business model, for example, and holding on to the core principles of their idea even as people questioned them.
This attitude also helped the Radio Ambulante founding team through the difficult first stages of the business, when they found themselves having to work for free. “Even though we had limited resources, there was this ambition of creating something that we all were convinced was needed and that had a big potential,” Carolina said.
3. Community is really important for podcasts. During the pandemic, as Radio Ambulante’s listener metrics decreased, Carolina and her team turned to focus on building and sustaining their community. “We made efforts in other spaces to grow on and strengthen our community and that worked very well. And because we are part of that community, we also were grateful that we had this community. For example, we launched these Zoom parties, dancing parties with a DJ on Zoom. They were so beautiful really. Now that everything is open, it sounds a bit ridiculous, but we were dancing on Zoom with these DJs, people dancing with their cats, their grandparents, their cactus,” she recalls, “I think in podcasts, this is one of the most valuable things.”
Something that Radio Ambulante was able to build as a result of closely observing and listening to their community was Lupa, their language learning app. Carolina told us the story: “We always surveyed our audiences from day one and we're learning about who listens to us, how to create varied content, but there was something that was present in the surveys that was very odd. And it was that we have many Spanish learners as listeners. And that number was growing steadily with our metrics, so at some point, we were like yeah, we know who listens to us, but who are they? And then we did more research. And then at some point, we partnered with a technology company and launched Lupa, which is an app that transforms Radio Ambulante's content into very smart lessons for Spanish learners.”
4. Audio journalism is an opportunity to communicate emotion. One thing Radio Ambulante has had the chance to do through broadcasting in Spanish is to have the voices of the protagonists in the stories they cover appear as they are, unfiltered and in their own voice, which adds to the impact of the story. This is something that would not be communicated as strongly through text or translated audio.
“When you're producing audio, you need that power, and you need to feel the emotions…It's so different when you have the text in front of you than when you listen to the story, the words, and the feelings that you can feel,” Carolina said.
5. Appreciate that your staff are individuals with their own aims and needs, and communicate. “What is important is remembering that you work with human beings and that we are all different and have different needs and we all grow, get tired, and get excited. The culture since the beginning has been like this: we are very straightforward, we are direct and transparent, and have a safe place for people to say how they feel and what they want. I ask people when they come to Radio Ambulante, ‘How will your period at Radio Ambulante help you to reach your mission if you have one?’ I want people who are going to Radio Ambulante to bring their own challenges and to make sure that this is a time well invested while they're here.”
Carolina highlighted trying to pay market-rate salaries, which was hard at the beginning as a start-up and a nonprofit, and listening to employee requests about things like more vacation days.
The bottom line
All media start-ups are difficult, and podcasts are now a crowded field. However, by identifying a gap in the market and an underserved audience, Carolina and the Radio Ambulante founding team were able to set up a business that has turned out to be very successful. This has not been a smooth experience throughout, with difficulties when starting, and again during the pandemic, but through a strong commitment to the core idea of the project and to their audience, Radio Ambulante has pulled through and continues to put out impactful stories by and about Latin Americans.
If you're curious about what it takes to make a successful podcast, here is a model for producers to use when thinking about content quality. | Read the piece
For more data about the growth of daily news podcasts, check out this 2020 report. | Read the report
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Sevgil Musaieva is a Ukrainian journalist from Crimea, editor-in-chief of Ukrainian newspaper Ukrainska Pravda, recipient of a 2022 International Press Freedom Award, and featured in TIME’s 100 most influential people of 2022. Before joining Ukrainska Pravda, Musaieva served as a business reporter for the newspaper Delo (Happenings), the weekly Vlast Deneg (Power Money), and Forbes Ukraine, where she covered corruption in the oil and gas industries, among other topics.
Ukrainska Pravda is the oldest digital newspaper in Ukraine, reaching over 4 million people daily in Ukrainian, English and Russian.
The outlet has faced attacks before. Georgy Gongadze, the founding editor, was murdered in 2000 and another of Sevgil's colleagues, Pavel Sheremet, was killed by a car bomb in 2016.
The Digital News Report 2022 found that most people in the five countries surveyed followed the Russia–Ukraine conflict at least somewhat closely. Independent news organisations based in Ukraine like Ukrainska Pravda are a way of sourcing first-hand accounts and providing this information to a national and international audience, including 7.4 million Ukrainian refugees.
Five ways Ukrainska Pravda survived the invasion
1. A plan was in place. “We asked our employees, ‘Do you want to stay, do you want to leave?’ at the end of January and then after this one piece in der Spiegel said the invasion would happen on 16 February, we decided to relocate a part of our team to the western regions. A lot of people didn't understand this decision or people were thinking that maybe we’d become a victim of a conspiracy theory.” However, Sevgil’s foresight meant her team were ready when the war broke out, and she was able to keep them safe. Two of the editors who had relocated on 15 February were from Bucha, the city that would become synonymous with the horrors of the war. The elderly father of one of the journalists, who Sevgil remembers as “a 70-year-old unarmed man”, was killed there by Russian soldiers, she shared.
2. They cared for each other. As with the rest of the country, Ukrainska Pravda’s newsroom was impacted on a personal level by the invasion. The relocations and the tragic death of the editor’s father in Bucha are just some of the events faced by Sevgil and her team. “Our designer for Ukrainska Pravda, we lost connection with him for 14 days. And we didn't know if he was alive and he didn't respond to emails, he didn't respond to phone calls. We knew that he was under occupation in a city close to Kyiv, around 15 kilometres from here and then after 14 days he gave me a call and just a short message: ‘I'm alive. I'll be able to do my work tomorrow morning.’ This message made me cry for the first time in two weeks of this terrible war. And then he covered the story in this publication, how it was to be under occupation in the Kyiv region for 14 days. He said that they didn't have electricity, they didn't have water, they had only potatoes and it was very, very difficult and it was a miracle. He survived. He escaped occupation and it’s just a wonderful story.” The story Sevgil shared shows how the team, although separated by war, continued to care for one another and share their experiences with each other and with their audience.
3. They identified and catered to a new audience. “At the beginning of the war we also launched an English version because it was extremely important for people to receive first-hand information in English,” Sevgil said. This initiative started off being run by volunteers, who then began to be paid a salary funded by donations to Ukrainska Pravda. “We started to pay them but in the first month they weren't paid, they were literally volunteers and it was just a great example of solidarity with the people of Ukraine,” she said.
4. They connected with their audience. In the first days of the war, as the world focused on Kyiv, Sevgil’s team asked their audience to tell them what the situation was like in their cities. The response was thousands of messages, photos and videos from across the country. “Of course, we double-checked and we verified this information we received from our readers, but it helped us to report the full picture of this war and I am still in touch with a lot of people in occupied territories,” Sevgil said. “They provide us important information about deaths, about what occupants do in these territories, about human tortures, about killings of civilians. Of course, they're afraid, so I ask them to be very careful with this and I ask them to clean everything after they send me a picture, but they still provide us information and they still help us.”
5. Their focus is on human stories. As with sharing the experiences of their own newsroom, Sevgil and her team aim to tell the stories of ordinary Ukrainians as well as covering breaking news. “I want to hear and see more stories about Ukrainian resistance, not in general, but in faces and believe me, there are thousands of human stories and you will be so touched by them, when people dramatically change their lives,” Sevgil said.
The bottom line
Ukrainska Pravda’s team was able to quickly adapt to working in a warzone, thanks to the prior preparation and foresight of their editors. Nevertheless, the war affected the entire newsroom in deeply personal ways. Throughout, they used their own experiences and those of their audience to tell the stories of ordinary Ukrainians, their tragedies and courage. This is the work Ukrainska Pravda’s team will aim to keep doing as the conflict continues.
If you want to know more…
Read this Q&A with Sevgil Musaieva on how Ukrainska Pravda rallied at the very beginning of the war. | Read the piece
Sharon Chen is the managing editor for Bloomberg Green. She oversees a global team of reporters covering climate change from Beijing to San Francisco. Before this, she was Bloomberg's Beijing bureau chief and worked for the news organisation in Singapore and New York.
As COP27 comes to an end, it’s clear we still have a long way to go in the fight against climate change. Carbon emissions from fossil fuels are set to hit a record high this year.
Our latest report found that people who consume climate news weekly are more likely to think they know the basics of climate science, and yet only 40% say they know at least a moderate amount about key climate policies at the global and the local level. This figure is similar for infrequent users.
The slow progress of climate change doesn’t fit the traditional focus on fast-paced news, sometimes leading to the under-coverage of this crucial story.
“No topic is exempt from the effects of the climate crisis. There is just no area of society or area of journalism that would not already see changes that have to do with the climate crisis,” said Oxford Climate Journalism Network co-founder Wolfgang Blau.
Five takeaways from Sharon’s talk
1. Intentionally incorporating climate reporting in a newsroom is key. For Bloomberg Green, this has meant finding a compromise between the two common approaches of siloing climate reporters in a separate section or getting the whole newsroom to cover climate while not having any dedicated climate reporters.
“We have a small group of subject matter experts, but then we constantly evangelise to the rest of the newsroom, and we work hand in hand with them. So they have the context and the sources and the deep knowledge of the companies and the governments that we want to examine. And then on our side, we have the subject matter experts who have followed COP since the beginning, who have really drilled down into the science and read the IPCC report every time it comes out and follow all these really specific climate arguments and then we're able to marry the two and I think that has been the success of bringing our climate journalism into the mainstream a bit more,” Sharon explained.
2. Finding local sources enriches stories. “You can call up a scientist at ESA or at you know, the Met in the UK, and they can tell you about the weather in China, or they can tell you about the weather in Brazil, but how useful is that information, that quote, in actually conveying what's happening on the ground?” Sharon said.
A journalist can get the data from experts but would obtain more value in quoting a scientist or an expert who's experiencing what's happening on the ground than they would be quoting someone who is merely taking the data and turning it into a phrase. “In my experience, the challenge with that is actually getting the reporters in the West to work with the reporters on the ground because it's very easy sometimes to overlook that step and feel like you can just churn a story out of New York or London about something that's happening in the Global South,” Sharon said. For Bloomberg Green, this also means getting in touch with their pool of reporters worldwide.
3. Examining claims and being aware of greenwashing is crucial. Sharon described how her team and Bloomberg as a whole are ‘inundated’ with press releases from companies announcing sustainability initiatives and ‘green’ projects such as offsets, carbon credits, new financial instruments, and more and then have to examine whether these initiatives are actually going to have the impact those companies claim, or whether the announcements are just ‘greenwashing’.
“Sometimes, we might publish a six paragraph story on something that came out because it was a big company or because it was a big announcement from the US, for example, without having the time to truly examine it. And then it's about going back and really looking at what they're proposing and what they're talking about and it might take months before we do a real deep dive into, for example, ESG ratings. But when we do that, we really get to the core of fundamentally what the argument or what the proposal is and does it make sense,” Sharon said.
4. Use the data that’s already out there. “There's so much free climate data available out there, which I think makes climate reporting unique. I know we want to talk about data visualisation and data-driven stories and climate journalism is such fertile ground for that just because there is so much research that's out there that people have access to and that can tell compelling stories,” Sharon said. Seeking out and using freely available data can help direct climate-focused stories, as well as make them more engaging for the audience.
5. Push the climate story at the top of the agenda. Sometimes, Sharon said, news organisations have to ascribe value to their climate coverage and put it where people will see it.
“I think the challenge is, even though you have a climate desk, are you playing it on the front page? Are you pushing those stories to the top of the agenda? Are you saying as a news organisation: ‘We are telling the reader they need to read these stories rather than responding to what readers want to read’? In which case, it's always going to be the latest political drama on the front page, and so the challenge is how a news organisation is going to decide, ‘We are going to make this the story of the day, even if it doesn't get hits, or even if it doesn't get that much traction, but the fact that we are putting it out there shows that we think you should read the story.’”
The bottom line
Newsrooms should be making a concerted effort to improve their climate coverage, deciding on a newsroom approach and getting in touch with local experts when reporting about events overseas. Questioning and investigating claims by companies and governments is also a really important part of the beat. Climate change stories may not always be the most popular stories, but they are of vital importance and this should be represented in how they are addressed within newsrooms and placed in newspapers and websites.
If you want to know more…
To find climate change experts in the Global South, have a go at using our Global South Climate Database. | Try it
Listen to this podcast episode in which members of the Oxford Climate Journalism Network discuss how to improve climate coverage. | Listen and read a transcript
Find out more about the Oxford Climate Journalism Network. | Check it out
For more on how people follow climate change news, read our new report. | Read it
Sharon Chen is the managing editor for Bloomberg Green. She oversees a global team of reporters covering climate change from Beijing to San Francisco. Before this, she was Bloomberg's Beijing bureau chief and worked for the news organisation in Singapore and New York.
As COP27 comes to an end, it’s clear we still have a long way to go in the fight against climate change. Carbon emissions from fossil fuels are set to hit a record high this year.
Our latest report found that people who consume climate news weekly are more likely to think they know the basics of climate science, and yet only 40% say they know at least a moderate amount about key climate policies at the global and the local level. This figure is similar for infrequent users.
The slow progress of climate change doesn’t fit the traditional focus on fast-paced news, sometimes leading to the under-coverage of this crucial story.
“No topic is exempt from the effects of the climate crisis. There is just no area of society or area of journalism that would not already see changes that have to do with the climate crisis,” said Oxford Climate Journalism Network co-founder Wolfgang Blau.
Five takeaways from Sharon’s talk
1. Intentionally incorporating climate reporting in a newsroom is key. For Bloomberg Green, this has meant finding a compromise between the two common approaches of siloing climate reporters in a separate section or getting the whole newsroom to cover climate while not having any dedicated climate reporters.
“We have a small group of subject matter experts, but then we constantly evangelise to the rest of the newsroom, and we work hand in hand with them. So they have the context and the sources and the deep knowledge of the companies and the governments that we want to examine. And then on our side, we have the subject matter experts who have followed COP since the beginning, who have really drilled down into the science and read the IPCC report every time it comes out and follow all these really specific climate arguments and then we're able to marry the two and I think that has been the success of bringing our climate journalism into the mainstream a bit more,” Sharon explained.
2. Finding local sources enriches stories. “You can call up a scientist at ESA or at you know, the Met in the UK, and they can tell you about the weather in China, or they can tell you about the weather in Brazil, but how useful is that information, that quote, in actually conveying what's happening on the ground?” Sharon said.
A journalist can get the data from experts but would obtain more value in quoting a scientist or an expert who's experiencing what's happening on the ground than they would be quoting someone who is merely taking the data and turning it into a phrase. “In my experience, the challenge with that is actually getting the reporters in the West to work with the reporters on the ground because it's very easy sometimes to overlook that step and feel like you can just churn a story out of New York or London about something that's happening in the Global South,” Sharon said. For Bloomberg Green, this also means getting in touch with their pool of reporters worldwide.
3. Examining claims and being aware of greenwashing is crucial. Sharon described how her team and Bloomberg as a whole are ‘inundated’ with press releases from companies announcing sustainability initiatives and ‘green’ projects such as offsets, carbon credits, new financial instruments, and more and then have to examine whether these initiatives are actually going to have the impact those companies claim, or whether the announcements are just ‘greenwashing’.
“Sometimes, we might publish a six paragraph story on something that came out because it was a big company or because it was a big announcement from the US, for example, without having the time to truly examine it. And then it's about going back and really looking at what they're proposing and what they're talking about and it might take months before we do a real deep dive into, for example, ESG ratings. But when we do that, we really get to the core of fundamentally what the argument or what the proposal is and does it make sense,” Sharon said.
4. Use the data that’s already out there. “There's so much free climate data available out there, which I think makes climate reporting unique. I know we want to talk about data visualisation and data-driven stories and climate journalism is such fertile ground for that just because there is so much research that's out there that people have access to and that can tell compelling stories,” Sharon said. Seeking out and using freely available data can help direct climate-focused stories, as well as make them more engaging for the audience.
5. Push the climate story at the top of the agenda. Sometimes, Sharon said, news organisations have to ascribe value to their climate coverage and put it where people will see it.
“I think the challenge is, even though you have a climate desk, are you playing it on the front page? Are you pushing those stories to the top of the agenda? Are you saying as a news organisation: ‘We are telling the reader they need to read these stories rather than responding to what readers want to read’? In which case, it's always going to be the latest political drama on the front page, and so the challenge is how a news organisation is going to decide, ‘We are going to make this the story of the day, even if it doesn't get hits, or even if it doesn't get that much traction, but the fact that we are putting it out there shows that we think you should read the story.’”
The bottom line
Newsrooms should be making a concerted effort to improve their climate coverage, deciding on a newsroom approach and getting in touch with local experts when reporting about events overseas. Questioning and investigating claims by companies and governments is also a really important part of the beat. Climate change stories may not always be the most popular stories, but they are of vital importance and this should be represented in how they are addressed within newsrooms and placed in newspapers and websites.
If you want to know more…
To find climate change experts in the Global South, have a go at using our Global South Climate Database. | Try it
Listen to this podcast episode in which members of the Oxford Climate Journalism Network discuss how to improve climate coverage. | Listen and read a transcript
Find out more about the Oxford Climate Journalism Network. | Check it out
For more on how people follow climate change news, read our new report. | Read it