News brand attribution in distributed environments: Do people know where they get their news?
News is frequently discovered on social media, away from publishers' own platforms. But what implication does this have for readers' trust in news, especially when this trust is often derived from their perception of the news brand itself, and on the business model of news organisations? A new study, 'News brand attribution in distributed environments' by Reuters Institute researchers explores these issues.
Abstract:
The digital media environment is increasingly characterized by distributed discovery, where media users find content produced by news media via platforms like search engines and social media. Here, we measure whether online news users correctly attribute stories they have accessed to the brands that have produced them. We call this “news brand attribution.” Based on a unique combination of passive tracking followed by surveys served to a panel of users after they had accessed news by identifiable means (direct, search, social) and controlling for demographic and media consumption variables, we find that users are far more likely to correctly attribute a story to a news brand if they accessed it directly rather than via search or social. We discuss the implications of our findings for the business of journalism, for our understanding of source cues in an increasingly distributed media environment and the potential of the novel research design developed.
